Terms of Service

1. Introduction

Welcome to EcoAnaliza Academy (EcoAnaliza). By accessing or using our website, ecoanaliza.com, you agree to these Terms of Service.

2. Services

EcoAnaliza provides training and educational services in analysis and related topics. Offerings include individual consultations, group sessions, and workshops.

3. Info Products

We offer digital materials such as e-guides, workbooks, and video courses. Access is granted upon full payment.

4. Goods

We may supply physical items like printed manuals and branded merchandise. All goods are shipped from our office at 23 Ruiz de Alarcón Street, 28014 Madrid, Spain.

5. Payment and Reimbursement

5.1 Payment Methods

Payments can be made via credit card or bank transfer.

5.2 Reimbursement Policy

Services

For one-on-one consultations, you may reschedule at no extra cost if notice is given at least 48 hours before the session. Cancellations made less than 48 hours prior or no shows are non-reimbursable due to reserved scheduling.

Group sessions may be transferred to another date upon request submitted at least 7 days before the event. If transfer is not feasible, you are eligible for a full reimbursement.

Info Products

You may request a full reimbursement within 14 days of purchase if no more than 20% of the content has been accessed. To request a refund, please contact us via our contact form.

Goods

You may return unopened goods within 30 days of receipt. Returned items must be in original condition. Reimbursement will be issued within 14 business days of receipt of the return.

6. No Reimbursement Cases

Custom deliverables and bespoke solutions are not eligible for reimbursement. These services are tailored to your specifications and incur planning and preparation costs that are not recoverable upon cancellation.

7. Liability Limitation

EcoAnaliza's liability is limited to the amount paid for the product or service. We are not responsible for indirect or consequential damages.

8. Governing Law

These terms are governed by the laws of Spain, and any dispute will be resolved in the courts of Madrid.

9. Contact Information

Address: 23 Ruiz de Alarcón Street, 28014 Madrid, Spain

Phone: +34636523483

Business ID: R5394297E

Email: Get in touch

Effective Date: January 1, 2025